Frequently asked questions

Visit our “Work with us” page on our website, click on the ‘Explore our vacancies’ button, and register an online profile to apply for jobs.

The primary document to upload is your updated CV. Additional certificates can be sent if requested by the Talent Acquisition Specialist.

If you encounter issues uploading your CV, please check its size. Files larger than 3MB should have any pictures or images removed and then be resaved.

We accept most formats, with preference for MS Word & PDF files.

We aim to keep candidates updated as frequently as possible and will get in touch as soon as anything changes with your application. Response times vary, but it may take up to 8 weeks on average. If you haven’t heard from us by then, please consider your application unsuccessful.

Please consider your application unsuccessful.

Yes, internship opportunities are available, though infrequently. These positions are typically advertised, or we partner with recognised tertiary institutions to receive applications.

Yes, once you have completed your online profile, you will be able to apply for multiple positions.

Applications are screened against minimum requirements and budget constraints. A shortlist is then reviewed by the line manager, who selects candidates for further assessment or interviews.

Various factors contribute to application outcomes, such as high competition with over 1000 applicants for some roles. Selection criteria include skills, salary expectations, and location.

Unfortunately, there isn’t a dedicated portal to check your application status. Please ensure your contact information (cell phone number and email address) is updated and wait for notification from a Talent Acquisition Specialist.